{"id":6436,"date":"2026-03-10T15:59:43","date_gmt":"2026-03-10T15:59:43","guid":{"rendered":"https:\/\/partstech.com\/?post_type=resource-hub&#038;p=6436"},"modified":"2026-04-15T18:16:39","modified_gmt":"2026-04-15T18:16:39","slug":"the-auto-repair-shop-survey-report","status":"publish","type":"resource-hub","link":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/","title":{"rendered":"The U.S. General Auto Repair Shop Survey Report"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the spirit of the annual State of General Auto Repair Shops in the U.S. Report \u2013 we are proud to announce the release of the\u00a0<strong>U.S. General Auto Repair Shop Survey Report<\/strong>. In the summer and fall of 2025, our team surveyed and gathered insights from nearly 700 shops across the U.S. to create a report that provides a snapshot of today\u2019s auto repair industry and highlights where it may be headed in the years ahead.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">This year\u2019s report is more than just data&nbsp;<\/h3>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\" style=\"grid-template-columns:24% auto\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"516\" height=\"720\" src=\"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4354668844_OEC_Mechanical_Report-of-State_EM-header-img_v1.1.png\" alt=\"\" class=\"wp-image-6439 size-full\" srcset=\"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4354668844_OEC_Mechanical_Report-of-State_EM-header-img_v1.1.png 516w, https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4354668844_OEC_Mechanical_Report-of-State_EM-header-img_v1.1-215x300.png 215w\" sizes=\"(max-width: 516px) 100vw, 516px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p class=\"wp-block-paragraph\">Our goal is to help you take meaningful action on the data in this year\u2019s report. To do this, we worked with <strong>trusted industry experts<\/strong> who provided practical tips and strategies on key topics like <strong>increasing your average repair order (ARO)<\/strong>, <strong>attracting\/retaining technicians<\/strong>, and <strong>engaging cost-conscious customers<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Throughout the report, you\u2019ll also find <strong>free resources<\/strong>, from blogs to webinars \u2014 all created to help you improve your shop\u2019s operations and performance. Whether you\u2019re focused on <strong>growing revenue<\/strong>, <strong>streamlining operations<\/strong>, or <strong>creating a positive work environment<\/strong>, this report is packed with insights and tools you can put into practice right away.<\/p>\n<\/div><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">The survey report covers key topics for auto repair professionals, including:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shop Operations &nbsp;<\/li>\n\n\n\n<li>Vehicle Owner &amp; Customer Information<\/li>\n\n\n\n<li>Technology &amp; Software &nbsp;<\/li>\n\n\n\n<li>Parts Ordering<\/li>\n\n\n\n<li>Hiring &amp; Retaining Technicians<\/li>\n\n\n\n<li>Technician Perspective<\/li>\n\n\n\n<li>Challenges &amp; Opportunities Ahead&nbsp;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><br>These insights, paired with expert takeaways and featured resources, are designed to help you not only benchmark your shop against today\u2019s trends but also navigate the challenges many shops are facing. <\/p>\n\n\n\n<h4 class=\"wp-block-heading has-text-align-center\"><strong>Ready to take on 2026 with the knowledge to succeed? Get your copy of the&nbsp;U.S. General Auto Repair Shop Survey Report&nbsp;by clicking the button below!<\/strong><\/h4>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3e41869c wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-white-color has-orange-background-color has-text-color has-background has-link-color has-text-align-center wp-element-button\" href=\"https:\/\/get.partstech.com\/oec-repair-report?utm_content=370549276\"><strong>Download Report<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"featured_media":6522,"template":"","content-type":[44],"topic":[37],"class_list":["post-6436","resource-hub","type-resource-hub","status-publish","has-post-thumbnail","hentry","content-type-blog","topic-industry-trends-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The U.S. General Auto Repair Shop Survey Report - PartsTech<\/title>\n<meta name=\"description\" content=\"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The U.S. General Auto Repair Shop Survey Report - PartsTech\" \/>\n<meta property=\"og:description\" content=\"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed\" \/>\n<meta property=\"og:url\" content=\"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/\" \/>\n<meta property=\"og:site_name\" content=\"PartsTech\" \/>\n<meta property=\"article:publisher\" content=\"http:\/\/www.facebook.com\/Partstech\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-15T18:16:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"620\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/\",\"url\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/\",\"name\":\"The U.S. General Auto Repair Shop Survey Report - PartsTech\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/partstech.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg\",\"datePublished\":\"2026-03-10T15:59:43+00:00\",\"dateModified\":\"2026-04-15T18:16:39+00:00\",\"description\":\"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/#primaryimage\",\"url\":\"https:\\\/\\\/partstech.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg\",\"contentUrl\":\"https:\\\/\\\/partstech.com\\\/wp-content\\\/uploads\\\/2026\\\/03\\\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg\",\"width\":1200,\"height\":620},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/partstech.com\\\/resource\\\/blog\\\/the-auto-repair-shop-survey-report\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/partstech.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The U.S. General Auto Repair Shop Survey Report\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/partstech.com\\\/#website\",\"url\":\"https:\\\/\\\/partstech.com\\\/\",\"name\":\"PartsTech\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/partstech.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/partstech.com\\\/#organization\",\"name\":\"PartsTech\",\"url\":\"https:\\\/\\\/partstech.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/partstech.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/partstech.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/partstech-fb-logo.jpg\",\"contentUrl\":\"https:\\\/\\\/partstech.com\\\/wp-content\\\/uploads\\\/2024\\\/04\\\/partstech-fb-logo.jpg\",\"width\":1200,\"height\":600,\"caption\":\"PartsTech\"},\"image\":{\"@id\":\"https:\\\/\\\/partstech.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"http:\\\/\\\/www.facebook.com\\\/Partstech\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"The U.S. General Auto Repair Shop Survey Report - PartsTech","description":"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/","og_locale":"en_US","og_type":"article","og_title":"The U.S. General Auto Repair Shop Survey Report - PartsTech","og_description":"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed","og_url":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/","og_site_name":"PartsTech","article_publisher":"http:\/\/www.facebook.com\/Partstech","article_modified_time":"2026-04-15T18:16:39+00:00","og_image":[{"width":1200,"height":620,"url":"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/","url":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/","name":"The U.S. General Auto Repair Shop Survey Report - PartsTech","isPartOf":{"@id":"https:\/\/partstech.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/#primaryimage"},"image":{"@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/#primaryimage"},"thumbnailUrl":"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg","datePublished":"2026-03-10T15:59:43+00:00","dateModified":"2026-04-15T18:16:39+00:00","description":"Built from insights of nearly 700 shops, discover the challenges and opportunities shaping auto repair today and where the industry is headed","breadcrumb":{"@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/#primaryimage","url":"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg","contentUrl":"https:\/\/partstech.com\/wp-content\/uploads\/2026\/03\/4435442497_PartsTech_website-Resource-Hub_update_mockup_4pgs_1200x620_v2.0.jpg","width":1200,"height":620},{"@type":"BreadcrumbList","@id":"https:\/\/partstech.com\/resource\/blog\/the-auto-repair-shop-survey-report\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/partstech.com\/"},{"@type":"ListItem","position":2,"name":"The U.S. General Auto Repair Shop Survey Report"}]},{"@type":"WebSite","@id":"https:\/\/partstech.com\/#website","url":"https:\/\/partstech.com\/","name":"PartsTech","description":"","publisher":{"@id":"https:\/\/partstech.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/partstech.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/partstech.com\/#organization","name":"PartsTech","url":"https:\/\/partstech.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/partstech.com\/#\/schema\/logo\/image\/","url":"https:\/\/partstech.com\/wp-content\/uploads\/2024\/04\/partstech-fb-logo.jpg","contentUrl":"https:\/\/partstech.com\/wp-content\/uploads\/2024\/04\/partstech-fb-logo.jpg","width":1200,"height":600,"caption":"PartsTech"},"image":{"@id":"https:\/\/partstech.com\/#\/schema\/logo\/image\/"},"sameAs":["http:\/\/www.facebook.com\/Partstech"]}]}},"_links":{"self":[{"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/resource-hub\/6436","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/resource-hub"}],"about":[{"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/types\/resource-hub"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/media\/6522"}],"wp:attachment":[{"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/media?parent=6436"}],"wp:term":[{"taxonomy":"content-type","embeddable":true,"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/content-type?post=6436"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/partstech.com\/wp-json\/wp\/v2\/topic?post=6436"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}