The U.S. General Auto Repair Shop Survey Report
In the spirit of the annual State of General Auto Repair Shops in the U.S. Report – we are proud to announce the release of the U.S. General …
Shop talk, stories, and best practices, plus the latest and greatest from PartsTech
Shop Stats: The Next 5 Years and the Biggest Challenges Ahead
The shops that come out ahead in the next five years won’t be the ones that avoided the industry’s challenges – they’ll be the ones that saw …
Industry Trends & InsightsShop Tips & Best Practices
Blog
5 min read
A Checklist for Building a More Resilient Shop
For shops, like most businesses, performance improvements don’t happen overnight. Real, lasting improvement comes from consistent, deliberate action across the business, from the employees to customers, the …
Shop Tips & Best Practices
Blog
5 min read
Shop Stats: Insights into Parts Ordering & How to Improve the Process
A shop’s parts ordering process rarely gets the spotlight, but it quietly shapes almost everything else that happens on the floor. A tight, well-run process keeps technicians …
Industry Trends & InsightsShop Tips & Best Practices
Blog
6 min read
The Looming Succession Crisis & What Smart Shops Are Doing About It
OEC’s U.S. General Auto Repair Shop Survey Report, drawn from nearly 700 shops surveyed in September 2025, puts hard numbers behind what many owners already sense on …
Industry Trends & InsightsShop Tips & Best Practices
Blog
8 min read
Shop Stats: The Tech Behind Top Shops
Below is an excerpt from the OEC U.S. General Auto Repair Shop Survey Report. Inherited from PartsTech, and in the spirit of the annual State of General …
Industry Trends & InsightsShop Tips & Best Practices
Blog
5 min read
Shop Stats: Common Tech Retention Questions & Data-Backed Strategies
The technician shortage continues to be one of the most pressing challenges facing auto repair shops today. But how are shops responding, and what strategies are actually …
Industry Trends & InsightsShop Tips & Best Practices
Blog
6 min read
Top 5 Average Repair Order Boosters Every Shop Should Consider
It’s no secret that a successful shop depends on a steady stream of cars pulling into its bays to keep it running. But here’s what the data …
Industry Trends & InsightsShop Tips & Best Practices
Blog
5 min read
Shop Stats: Why Is There a Tech Shortage & What Are the Solutions?
Below is an excerpt from the OEC U.S. General Auto Repair Shop Survey Report. Inherited from PartsTech, and in the spirit of the annual State of General …
Industry Trends & InsightsShop Tips & Best Practices
Blog
6 min read
Shop Stats: The Operational Numbers Behind Top Shops
Below is an excerpt from the OEC U.S. General Auto Repair Shop Survey Report. Inherited from PartsTech, and in the spirit of the annual State of General …
Industry Trends & InsightsShop Tips & Best Practices
Blog
5 min read
Recommended Resources
The Case for Financial Transparency with Your Auto Shop Employees
In the auto repair industry, understanding the nuts and bolts of vehicles is crucial, but comprehending the shop’s financial mechanics is equally important. We spoke with Dave …
Shop Tips & Best Practices
Blog
Cultivate Technician Talent: The Power of Mentorship in Auto Repair Shops
We recently shared an article summarizing the thoughts and opinions of a couple of dozen auto technicians to help amplify their voices in the industry. One of …
Shop Tips & Best Practices
Navigating Pricing Objections and BYO Parts Requests in Your Auto Shop
During our recent webinar series focused on parts markup strategies for auto repair shops, we received many questions and comments from shops highlighting the challenges and concerns …
Shop Tips & Best Practices
Blog
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What to Include on an Auto Repair Receipt
Clear communication with your customers can make your auto repair business stand out from other repair shops. This is because careful and proactive communication helps to build customer …
Shop Tips & Best Practices
Blog
3 min read
How To Boost Your Shop’s Tire Revenue By 20%
Tire shopping is an activity that many consumers find to be overwhelming. With so many factors to consider — size, speed rating, weather performance, safety rating, price, …
Product Updates
Blog
4 min read